BT Mail

BT Mail
Login to My BT Account

What is BT Mail?

In the era of technology, mails have gained immense importance. In every workplace, for accessing any website, for personal use, and more, email accounts are needed everywhere. Among various mailing services, BT offers one of the immensely used mailing services. BT in general is a British Telecommunication company that is highly known for its broadbands. However, it is also popular for the complimentary mailing service to its broadband users i.e. BT Mail. When a user opts for a BT broadband, he/she gets the BT Mail service for free. 

BT Mail is an online email service that is the most trustworthy and secure service a user can access. Developers have designed this service with all the improved and advanced features. Users are provided with several options that will help them to create the best experience. This service provides its users the liberty to customize their profiles and make it look the way a user wants. Along with this, users are facilitated to add multiple email addresses, get the best protection from spying eyes, get unlimited storage, and a lot more. Initially, users get this service for no charge. But later they can give up on their broadband and enjoy the mailing service by paying for it.

Key features of BT Mail

Key Features of BT Mail

BT Mail is packed with numerous features to enhance the user’s experience. Below are some of the key features that a user must look at.

  • Limitless storage for saving mails
  • A seamless experience with no advertisements
  • Absolute cyber protection to your email account
  • Best-in-class technical support service
  • User-friendly Interface 
  • Customizable Profile for an ultimate experience
  • Superior spam protection
  • Shortcut keys enabled to simplify the usage
  • Valuable Spell check for error-free communication
  • Email Printing 
  • Quicker mailing service by creating a favorite list
  • Auto Reply Service to facilitate the connection
  • Signature Enabled to provide your mails with your personal information
  • Options to link your Calendar and contacts

What are the advantages of having a BT Email account?

Bt Mail

BT Mail is the service used by millions of people around the globe to stay connected to their families, friends, and loved ones. This email service has various advantages that make it the best among other available options. Some of the advantages are stated below. You must take a glimpse at the mentioned advantages to know what BT Mail has to offer to its users.

  • Add multiple email address for friends and family

BT provides an option to add up to 10 email addresses for your own self and for gifting others. 

  • You can customize the BT Mail as per your preference

To give your account a personal feel, BT provides the option to customize the whole interface. You can alter the panel size and its position, remove and add options, change the font, its size and color, and a lot more. 

  • Continue the service even on ceasing the broadband

BT provides this mailing service at no cost on purchasing the broadband. However, if you don’t want to continue using the BT broadband, then you don’t worry about the mailing service. You can continue using the mailing platform even when you cease the broadband. For this, you have to switch to a BT premium account and pay some amount to access the service.

Minimum system requirements

System requirements are the specifications that a device must accomplish for a smooth and error-free service. In general, BT Mail is a versatile service that works best with all the platforms. However, there are some requirements that a user must keep in mind while using this service. 

  • High-Speed secure network connection

Internet connection is the utmost important requirement which is needed throughout the process. You are advised to use a private and secure network to avoid the loss of personal information. 

  • Enough mobile storage for app download

If you want to access the BT Email Login Account on your smartphone, then you must have sufficient space available for the download and installation of the application. 

  • Compatible internet browser

To use BT Mail on a computing device, you need to access an internet browser. BT Mail works with Internet Explorer 11, Edge, Safari 10+, Firefox 52+, and Chrome 60+.

  • BT Broadband or a BT ID

For accessing the BT email service, you must be a BT Broadband user. In case you are not, then you must have a BT ID of a broadband user who is ready to add your email address to their account.

Create and manage a BT Account

BT Mail Account

When a user makes a BT broadband purchase, he/she gets a BT Standard email service with it for no additional cost. To make the best use of mailing service, users are required to create a BT ID first. The BT ID works as your login credentials and helps you to get access to your account. To create a BT ID, you must follow the given directions. 

  1. Start off the process with the introduction of an internet browser. 
  2. As you open the browser, you will get a long empty field to enter the web address. Here, you need to input “” in the address field.
  3. The login will now turn up on your screen. 
  4. Look for the “Create One” screen to commence the BT ID creation process. Click the link and get a creation window. 
  5. Now, provide the email address that you want to link with your BT ID. You need to enter the same email address twice for validation. 
  6. In the next window, you have to enter your Name, create a BT ID, secure it with a password, choose the security question and answer it, provide your birth date, and your mobile number. The last section of the screen asks you to enter the BT account number that you will get on your BT broadband bill.
  7. The last step of the process is to verify the details. For this, enter in the mobile number and make the appropriate selection of the BT ID type. Review each detail and confirm the process for successful BT ID creation. 

Once your BT ID gets successfully created, you can move to your account and manage it by performing numerous functions. You can customize the settings, link your contacts with the calendar, customize the layout to provide a personal touch to your account, and much more.

A quick way to recover your BT Email account

BT Email Account

BT ID and password are the credentials that a user needs to gain access to all the BT services including BT Mail. Hence, it becomes crucial to memorize the BT ID and password. In case you won’t, then you need to recover your account with the help of provided instructions. 

  1. The first step is to navigate to the login window using the “” web address. 
  2. Next, click the link stating “Forgotten your login credentials”. This link is placed just below the password field. 
  3. The window that comes up will help you in recovering your account when you forget any of the credentials. 
  4. For recovery, you have to provide any one of the given information. This will help BT to identify you and assist you in accessing your account. 
    • Email Address or BT ID
    • Phone Number
    • BT Account Number
  5. When you enter the BT ID, you will be asked to verify your identity and create a new password for your account. 
  6. However, if you have forgotten the BT ID and entered the linked phone number or account number, then you will be asked to provide the answer to your selected security question. Once you are done with all the requirements, you will get the BT ID on your screen. 

On another note, if you have forgotten the email address that you have linked with your account, then you can simply log in to your account and click Your Package> Inclusive Extras> BT Email> Manage BT Email. Doing so, the list of all the email addresses will come up. You can review them and recover your account.

How to Reset my BT Password?

BT MAil Password

Passwords are the protective shield of your account that keeps your data and information safe from cyberthreats. For better protection, users are advised to update their password after every few months. To know the password change process, consider the below-mentioned procedure. 

Note: If you are wondering to reset your password when you forget it, then you must take the help of the above-stated steps and get access to your account successfully. 

  1. The process for password change starts with opening an internet browser. 
  2. Then, enter the BT Mail login URL into the address field. The URL is “”.
  3. On reaching the requested web page, you need to enter the BT ID and password and navigate to your account. 
  4. In the main interface, search for the “Settings” option. As soon as you get the option, click it.
  5. Now, scroll through the window to reach the BT ID details section. 
  6. Here, you will get to see the “Change Password” link. 
  7. Once you click the link, you will get the fields to create a new passcode. Start by entering your present password. Next to that, build up a new one keeping in mind all the requirements. For better security, create a strong password that is exclusive and never used before. 
  8. After you are done with the creation, confirm the process. 
  9. Finally, the message for successfully password updation will turn up.

Use POP or IMAP to sync BT Mail on a third-party app or download your email

Use POP or IMAP to Sync BT Mail on a third-party App or Download your Email

At times, users want to enjoy a different interface for their email account and decide to sync their account with a third-party app. This might happen with BT Mail users too. To facilitate the users, Bt mail has provided them with the two protocols i.e. POP and IMAP. These protocols connect the BT Mail account to a third-party app and help the users in downloading their mails. IMAP is the protocol that syncs your account to a third party and updates every change that you make on your BT account. However, POP too helps you to use your account on a third-party app but doesn’t sync the account. So, any changes you make in your BT account will not get transferred. This is why BT suggests its users to make the use of IMAP protocol rather than POP.

In order to use IMAP, you have to use the “” in place of the incoming mail server and 993 as a port. Make sure you enable the SSL encryption for a better experience. Alternatively, if you wish to make the use of POP protocol then, “” will be your incoming mail server and port will be 995 with SSL enabled. With this, you must have the SMTP authentication enabled on your account for keeping your data protected. So, set the outgoing mail server of SMTP as “” and port as 465.

What is BT Premium Mail?

BT Premium Mail

BT Premium Mail is the paid version of BT Mail Service. At times, users don’t want to continue their BT broadband usage but are not willing to give up on the mailing service. In such a scenario, BT offers them to pay a few pennies and continue the access to BT Mail. In simpler terms, BT Premium Mail is the same as the standard BT mail service but is accessed when a user ceases their BT broadband service or when a customer with a gifted username wants their full control over the account. 

This service can be availed by paying a lump sum amount and later can use the premium account to create up to 10 email addresses from a single BT premium mail account. To get access to BT premium mail, you first have to visit your BT standard account, then click Package> Included Extras> BT Email> Manage Email. You will now get the link to move to the Premium Mail service. Click the link to place the order from the premium mail service. As you do so, BT will take a time of 24 hrs and send you the confirmation within this time.

How to delete and close my BT Account?

BT Mail Account

There can be countless reasons why a user wants to delete his/her BT mail account. Irrespective of the reason, if you have decided to get your account deleted, then you can follow the below-mentioned procedure. 

  1. Begin the process with accessing your BTinternet Email account. “” is the URL that will lead you to the sign-in window. Then, invade your BT ID and password and move to your account. 
  2. Now, you have to make a choice as per your BT account. If you are a broadband service user, then you must choose the “Manage Extras” option followed by selecting the “Manage BT Email” option. 
  3. On the contrary, if you have given up on broadband and are a Premium BT mail user, then select the “Premium Mail” link. Next to this, choose the “Manage Bt Mail” option. 
  4. In the very next window, you need to make the selection of the email address you want to delete. As you select, you will be asked to confirm it and to input the secret password. 
  5. Once your preferred email address gets deleted, you will receive a confirmation mail.

This process will successfully delete the email address. However, you will still have the option to recover your email address along with the mailbox within 60 days.


To conclude, BT Mail is a highly used and reliable mailing service on which you can rely to have a wonderful experience. It is designed with all the features that will help you to boost your mailing experience and step it up to the next level. With innovative features, it also provides users with an option to customize the platform and give it your own style. To educate the users more about this amazing service, we have provided all the needed information above. The procedures and information stated above will assist you to make the best use of BT Mail.